The Career Academy (NZ)
Certificate in Hotel Operations Management
Hear from The Career Academy (NZ) on what its like to study
Course overview
Become a smooth operator & manage your own career
A comprehensive hotel management certificate that encompasses crucial aspects of quality, sales, labour utilisation, materials, maintenance, and financial controls. Discover the importance of service agreements and maintenance records, explore different forms of in-house service, and learn how to correctly deal with customer complaints and staff grievances. Our certification courses in operations management and hotel operations include sections on fundamental principles of public speaking and communication over the phone and online. Enrol today to join the exciting world of hotel operations management.
Duration & study load
- 10 hours
- 6 months access
- 1 module per week
Subjects
Payment options
About The Career Academy (NZ)
Job outcomes
- Travel Agent
- Hotel Manager
- Tour Operator
- Event & Conference Organiser
- Leisure Activity Co-Ordinator
Course features
- Understand why accommodation charges flex
- Explore the importance of guest service
- Gain employment or progress your career with a professional qualification
- Understand how a hotel operates & learn effective management policies
- Learn to manage hotel reception, customer service & hotel food services
- Discover staff management techniques for optimum output
- Improve operations at your current hotel with better industry knowledge
- This course is endorsed by the Institute of Hospitality
Recognitions
Accredited by The International Council for Online Educational Standards
Assesment
- Multiple choice
- Short answer
- Practical assessments
Testimonials
Delivery
100% Online and 24/7 Access
- Get instant access within 1 business day and start when you’re ready
- Receive unlimited tutor support via phone and email from experienced professionals
The Career Academy (NZ)
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- Study Method
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